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When i tried to create SSH in sever 5 in North Emerica - account it always says USERNAME ALREADY EXISTS

First, I check Username: 1894290984118454 on sever-ca5.sshkit.net
Username : sshkit-1894290984118454
Hostname : server-ca5.sshkit.net
Account Created    : Oct 27, 2017 
Account expires    : Dec 14, 2017

I renew it before but it appear error "Oh snap! Username / Password / Server is not valid !"

Then I visit page https://sshkit.com/delete-account/ and delete it.
"Your Username sshkit-1894290984118454 has been successfully removed !"

After I go to Create account again, select  server-ca5.sshkit.net
Error again: "Warning! Username already exists !"

I can't renew or create account on some sever. 

Example: server-ca1.sshkit.net; ca5, ca7, and server2.sshkit.net

Pls help me.

asked Dec 18, 2017 in SSHKit by anonymous

1 Answer

0 votes

We have checked your account, your account is still there and has not been deleted

Please delete the first account you create after that again

make sure the server is deleted, you can delete your account here:

https://sshkit.com/delete-account/

answered Dec 19, 2017 by herito (8,680 points)
I delete my acc: "Your Username sshkit-1894290984118454 has been successfully removed !"
But when I creat account, it error. "Warning! Username already exists !"

Pls help me delete my account 1894290984118454  on server-ca1.sshkit.net; ca5, ca7, and server2.sshkit.net

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